During every school holiday, ClubsComplete runs exciting, affordable and engaging activities for children from aged 3 to 14 years.
Due to Ofsted regulations, children aged 3 and 4 may only attend for a half-day session (9.00-12.30). Children aged 5+ must attend the full day session from 9.00am-3.30pm, and parents may book children onto one day sessions or the full week.
Clubs run from 9.00am-3.30pm, earliest drop-off is at 8.45am, (parents/guardians must come into the building to sign their child in unless they have written a consent letter for the child to walk to the club without an adult prior to the club.)
Children must bring a packed-lunch and a drink. Under 5’s should also bring a drink and snack with them (lunch time is at 12 o’clock so if parents/guardians wish to send them with a full packed lunch so they eat before they go home this is also fine).
Parents/Guardians must send children to club in clothes that they do not mind getting messy
All medications must be brought with the children to the club in a separate container and given straightaway to the Site Supervisor
ClubsComplete operates a membership scheme where parents can sign up for 12 months and stage their payments for clubs throughout the year by setting up a standing order. Members are given a ClubsComplete membership card and are prioritised for all clubs with waiting lists. Membership levels are as follows:
Guaranteed space for your child/children on each club
It is completely hassle-free - you know that your child’s holiday clubs are organised in advance
All members receive exclusive discounts on other activity clubs such as breakfast and after school activities in their child’s school
All members receive exclusive discounts on birthday parties
We are only able to accept and administer prescribed medication. If your child is likely to require prescribed medication of any sort throughout the day, please notify our head office on 01530 412750 and also inform the club leader on arrival, who will complete the necessary paperwork. All medication should be handed to the club leader and must be in its original packaging with the prescription label.
If you do need to cancel any pre-booked sessions please contact us on 01530 412750 at the earliest opportunity so we can make relevant amendments to registers. Please note we are not able to give refunds or credits as per our Refunds Policy.
Although we can take holiday club bookings on the morning of the required club (subject to availability) we would ask that you provide as much notice as possible to ensure we have up to date club registers for our staff and the correct staff ratios in place.
At each holiday club venue there is always a minimum of two adults on duty at all times. We always endeavour to work to a ratio of 1:16 as a maximum during our holiday clubs
All ClubsComplete members of staff have enhanced DBS disclosures and have been trained in safeguarding, child protection and behaviour management. There will always be at least one first-aider on each site at all times. All staff are experienced in working with children and young people, are qualified in their specific subject areas, and normally teach in curriculum time or provide extra-curricular activities during term time. All staff will have undertaken our ClubsComplete staff training course so are completely aware of all of our policies and procedures. We continuously assess our staff and have a strong commitment to improving our performance.
All of our courses for children run from 9.00am-3.30pm for 5 – 14 year olds and – 9.00am–12.30pm for 3 – 4 year olds.
Of course, in our audition process we establish a backstage team for props, costumes, lighting and stage managing. This is a fantastic opportunity for your child to come along and experience what goes on back stage!
We offer yearly memberships that are released every October that provide you with amazing discounts that are split throughout the year! You can save up to 20% on all of our clubs using this special discounted membership.
Please notify us of any intolerance/allergies your child may have. We will ensure all staff are aware of any issues that may affect your child whilst attending our clubs. You should include this information on your registration form when booking any service.
Yes, lunch time at our holiday clubs is 12.00pm and the children and staff eat their lunch together.
This is due to Ofsted regulations. They stipulate that 3 and 4 year olds can only attend an Activity Provider Club for a maximum of 3½ hours.
Payment can be made online by credit/debit card or on the telephone by credit/debit card. We also accept childcare vouchers for OFSTED registered sites. All payments for services must be received 24 hours before the event date.
Please send your child with a packed lunch and plenty to drink, although drinking water will be available in all venues. We would advise that due to possible allergy issues, you do not pack any food which may contain nuts. In summer, pop a sun hat in their bag and sun cream (already applied). In winter, they will need an outdoor coat and outdoor footwear. If possible, please avoid sending your child in flip flops as it may restrict their ability to participate in certain activities. Please refrain from allowing your child to bring any toys from home, any electronic devices such as telephones, Nintendo DS, IPods etc. as we love children to be active during our sessions and strongly believe in equal opportunities for all.
Please do not send your children dressed in their ‘best’ clothes. We want everyone to have a great time at our clubs and to feel free to get involved in all of our activities which can sometimes be quite messy – lots of paint, glue, glitter etc.
Yes but only if our setting is OFSTED registered. We cannot accept Childcare Vouchers at other settings as we are an Activity Provider and not a Childcare Service Provider.
Bookings muat be made online https://clubscomplete-ltd.class4kids.co.uk/. For queires please call the office on 01530412750 or email firstname.lastname@example.org
Ivanhoe Office Park
Leicestershire LE65 2AB
Registration number: 07383812
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